Help
If you experience any issue with our website or you have any questions, comments or concerns regarding our products, please leave us a message using the contact us form and we will get back to you as soon as possible.
FAQ
-
How come if an order is placed after 11 am MTN time, it ships next day?
This is a side business for me and I still work a full-time job. Hence, I have to rely on regular mail pickup to get orders out. Our normal mail pickup time is between 11:00-11:30 am.
-
Do you offer gift cards?
We now do offer gift cards, they are available through Square at the moment and can only be redeemed on Square during checkout. They are available by clicking here.
-
Do you offer discounts for military/veterans?
We do offer 10% off for all Guard/Reserve/AD Military as well as Veterans. Please Email us at info@onthewaterflies.com with a copy of your ID or DD-214 for the discount code.
-
Do you sell fly fishing items?
As of right now we only offer fly tying items with the exception of fly boxes from Tacky Fly Fishing. We are still a small company and would like to expand into fly fishing items, but we don't want to take out any type of loans to do so. Right now we are more focused on the fly tying end of things and will hopefully expand into fly fishing items in the future.